I've been buying my energy from Ecotricity for many years because they were the only company offering 100% renewable energy and their service is very good. My opinion was boosted further after reading Dale Vince's book "Manifesto - Battle for a Green Britain". Consequently I decided to try Ecotalk for my mobile phone as their rates are very good and I've found their signal strength is very good in most places. Recently I had a technical problem after returning from abroad and spoke to Shannon and Kate as it wasn't obvious if it was a phone or network problem. They were both very friendly and helpful and gave great advice that helped to diagnose and rectify the problem. The response time to my calls was virtually immediate and it was great speaking to real people instead of machines.

Very happy to have joined Ecotalk. My motivation in joining was their ethos and the wonderful things they are doing for nature. And on top of that, I've had a very positive experience. Excellent customer service. Getting through to talk with someone is quick and easy. Kate and Jasmine have both been fantastic in helping me make the switch. I find the communication, prices, billing, everything to be straightforward, fair and transparent. It's truly like a breath of fresh air!

I had a sim issue which prevented me using my phone, one phone call to Ecotalk and it was quickly and efficiently resolved by Shannon. I would highly recommend Ecotalk.

Excellent customer service, resolved all queries on my existing contract (of several years) fully - and actually came away with a cheaper deal for my plan!

Joined recently and had a query about switching from my old provider after activating my account. Kate from Ecotalk was superb in providing help and even followed up with a call a few days later to check everything was ok. What a difference from other providers out there! Byeond this, really happy with the reception and speeds I'm getting, such a massive improvement over the last two networks I used (three and O2). I find the web site great too, it's super simple but it works and is so clear. Highly recommend them.

Ecotalk are such a fantastic company - much more ethical than most other mobile providers, with call centres based in the UK, the best customer service I have had for a very long time, a very smooth transfer process and extemely competetive prices. So glad they were recommended to me - I shall be telling everyone about them!